RN Director - Advanced Illness Management

Empatia is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

We are opening a new Palliative Care Advanced Illness Management branch in Jackson! 

Join us to make a difference when life matters most

We believe every day is an opportunity to make care more personal and life more comfortable. That’s why we offer personal care, palliative care and hospice to give people the care they need with dignity, grace, and love. 

The RN Director of Advanced Illness Management (AIM) will report directly to the AVP of Palliative Care.  You will:

• Be responsible for the overall clinical and financial operations of the Advanced Illness Management Program.
• Establish, implement, and evaluate goals and objectives for advanced illness management that meet and promote high standards of quality clinical care and sound financial success.
• Meet growth and development targets, both clinically and financially, at the branch level.
• Manage all expenditures in a fiscally responsible manner in accordance with the Company’s budget.
• be responsible for the employment of qualified palliative care personnel and the provision of palliative care services and the delegation and coordination of branch personnel evaluations.
• Establish and maintain standards of high-quality care and customer service in compliance with federal and state regulations and guidelines.
• May provide skilled professional nursing care to patients as prescribed by the MD/NP and in compliance with regulations by the State Board of Registered Nursing and company policies.
• Assess callers’ symptoms and needs and advises in basic treatment.
• Provide education or support to patient’s/families/caregivers.
• Collaborate with Nurse Practitioner, PCP, and/ or Medical Director to address patient needs.

Registered Nurse Director / RN Director Requirements:

Specialized Knowledge/Skills:

• Excellent leadership, interpersonal, written and verbal communication skills.
• Excellent organizational, problem solving, decision-making, assertiveness, presentation and communication skills required.
• Knowledge of seriously ill patients and their families and understanding of palliative care and the ability to apply knowledge to the special needs of palliative care patients.
• Meets mandatory continuing education requirements of Gentiva and licensing board.
• Compliance with accepted professional standards and practices.
• Some Travel may be required as requested.

Education/Experience:

• Registered Nurse with Home Health, Hospice and/or Palliative Care Experience preferred
• Bachelor’s Degree in Nursing, Business Administration or related field; or equivalent experience and knowledge in Health Care Operations required.
• Master’s degree in business or related field preferred.
• Minimum of 2 years health care administration/operations management required
• Certified in Hospice and Palliative Care - preferred
• Prior experience with budgetary responsibilities including budget development and monitoring required.
• Understanding of Medicare/Medicaid, Commercial insurance billing and reimbursement, and value-based care.

Training/Equipment:

• Fluent competence in computer and smart phone navigation.
• Working knowledge of, Microsoft Outlook, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
• Must have and maintain reliable transportation to be used for work. Must have and maintain current automobile insurance and valid driver’s license

As a Registered Nurse Director / RN Director, you will be eligible for:

• Competitive Pay
• Medical, Dental, Vision Plans
• Wellness Program and Resources including:
• A dedicated Accolade Care Coordinator for personalized care management support of all your healthcare needs
• Telemedicine Program
• Type 2 Diabetes Management Program via Virta Health
• A complete Joint and Spine Program with concierge services via Nimble Orthopedics
• Generous Paid Time Off (plan increases with tenure) and 7 paid holidays
• Pre-tax FSA and HSA plans (HSA w/company contributions)
• 401(k) with company matching contributions
• Career growth opportunities available at both the branch and corporate levels
• One on One Onboarding Program
• Free Continuing Education Units
• Tuition Program that includes:
• Access to 280+ program at 25+ learning partners
• Programs at every education level from ASN to BSN or BSN to MSN
• Online classes with flexible start dates
• Tuition reimbursement
• Company paid life and long-term disability insurance
• Voluntary long-term care, critical illness, accident insurance, and pet insurance
• Local and national award programs
• Referral bonus program
• Mileage reimbursement or Fleet Program
• Financial assistance program supporting teammates in times of need

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace