Lead Revenue. Maximize Financial Performance.
We are seeking an Associate Vice President of Revenue Cycle to oversee and optimize billing operations for our Hospice division. Reporting to the Vice President of Revenue Cycle, this strategic leader drives policies, manages staff, and ensures timely and accurate claim submissions while maximizing collections. You will partner with finance, operations, and other departments to streamline workflows, enhance revenue cycle efficiency, and support organizational financial goals.
Key Responsibilities
Oversee the division’s revenue cycle, including authorizations, billing, and collections
Direct billing management and staff to ensure accurate claim submission and timely collections across Medicare, Medicaid, managed care, commercial insurance, and direct patient pay
Monitor open accounts receivable balances, bad debt, and AR days outstanding to maximize cash collections
Develop, implement, and enforce billing policies and procedures while ensuring staff adherence
Prepare detailed analyses and reports on billing and accounts receivable performance
Ensure month-end closing accuracy for billing and financial reporting
Act as liaison between the billing department and other finance and operational teams
Enhance and standardize revenue cycle workflows to drive efficiency and effectiveness
Manage field operations’ problem escalations and maintain high levels of customer service
Mentor, coach, and conduct performance reviews for direct reports
Maintain all billing and financial data, including code tables, rate schedules, and payer information
Oversee outreach billing operations, including staffing, training, development, and monitoring
Ensure consistent quality and productivity across the billing team
Participate in special programs or initiatives as needed
Travel approximately 10–20%
Qualifications – What You’ll Bring:
Bachelor’s degree required; Master’s degree in Accounting, Finance, Business, or related field preferred
5–6 years of medical reimbursement experience with progressive supervisory management in a healthcare environment
Strong leadership skills with ability to prioritize, plan, and direct departmental operations
Knowledge of medical necessity rules and procedures impacting insurance reimbursement
Well-versed in federal, state, and HIPAA privacy regulations
Proven track record of improving process efficiencies and solving complex problems
Strategic planning and priority-setting experience for a billing department in a fast-paced environment
Experience using integrated systems such as HomeCare HomeBase
Excellent collaboration, communication, and professional discretion
Preferred Qualifications (Not Required):
CPA license
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
Additional Full-Time Benefits:
Apply Today — Lead revenue cycle operations that drive financial performance and organizational success.
At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Our nationwide reach is powered by a family of trusted brands that include:
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.
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