Home Health Office Coordinator

Expand Access. Build Partnerships. Ensure Operational Excellence in Home Health.

At Heartland Home Health, a Gentiva company, we believe every role plays a vital part in helping patients receive compassionate, personalized care—especially the ones that keep everything running smoothly.

We’re looking for a Home Health Office Coordinator to support our branch operations, manage key documentation workflows, and ensure our team stays efficient, compliant, and focused on delivering excellent care.

What You’ll Do as a Home Health Office Coordinator:

• Report directly to the Administrator or Executive Director to support the branch’s day-to-day non-clinical operations.
• Maintain accurate and timely medical records, including obtaining missing documentation and signatures from physicians and care providers.
• Coordinate with clinical staff to support timely admissions and ensure chart completeness.
• Participate in the branch’s Quality Assessment and Performance Improvement (QAPI) program.
• Manage the appropriate release of information from Home Health to outside entities in compliance with regulations.
• Assist with general office administration including filing, scheduling, phones, documentation management, and communication support.
• Perform a variety of tasks that may change based on branch census or leadership needs.
• Operate standard office equipment, including computers, fax machines, copiers, and communication tools.

Qualifications – What You’ll Bring:

• High school diploma required
• Strong organization, documentation, and time management skills
• Ability to switch tasks efficiently and maintain professionalism under pressure
• Clear and professional oral and written communication skills
• Maturity, reliability, and a team-oriented mindset when interacting with coworkers, leadership, and field staff
• Comfort using standard office software and systems
• Reliable transportation required for occasional work-related travel

Preferred Experience (Not Required):

• 3+ years of experience in the healthcare industry, especially with medical records or clinical support
• Experience in home health, hospice, or healthcare compliance
• Knowledge of HIPAA regulations and EMR systems
• Familiarity with scheduling, insurance verification, or patient intake workflows

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Ready to Be the Backbone of a Compassionate Care Team?

Apply now to join our Home Health Office Operations Team and help ensure the care we deliver is always accurate, timely, and impactful.

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

At Heartland Home Health, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
• Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
• Home health care: Heartland Home Health
• Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.