Hospice Office Coordinator

Job Locations US-MI-Clinton Township
Requisition ID
2025-127297
Location
Gentiva Hospice
Category
Branch Admin and Clerical
Requisition Post Information* : External Company Name
Gentiva
Position Type
Full-Time
Location : City
Clinton Township
Location : State/Province
MI

Overview

Lead with Compassion. Manage with Purpose.

 

Are you a licensed Registered Nurse (RN) with a strong background in clinical leadership and hospice care operations? Join our team as an Area RN Administrator, where you’ll oversee day-to-day operations across multiple hospice locations and ensure patients receive care with dignity, grace, and compassion.

 

 

This role reports directly to the Vice President of Operations to lead multiple site locations, combining strategic planning, staff development, and regulatory compliance oversight.

 

 

 

Key Responsibilities:

  • Direct the day-to-day operations of assigned hospice programs and locations

  • Provide professional, administrative, and operational oversight of all multiple site locations

  • Lead the coordination of patient admissions, ensuring smooth processes and appropriate ancillary services

  • Supervise hospice personnel, interdisciplinary teams, and volunteers to ensure high-quality care

  • Ensure compliance with Medicare, Medicaid, ACHC, and federal/state regulations

  • Review, evaluate, and support Multiple Location Supervision (MLS) reports and quarterly QAPI plans

  • Monitor patient care quality, documentation accuracy, safety protocols, and emergency preparedness

  • Lead orientation, training, and continuing education efforts for new and existing staff across sites

  • Analyze financial performance including payroll, supply usage, budget adherence, and cost reduction

  • Provide oversight of family satisfaction surveys, grievance resolution, and patient issue escalation

  • Collaborate with community partners, referral sources, physicians, and families

  • Lead performance evaluations, employee engagement, and corrective actions when needed

  • Support contract/vendor management and ensure marketing material compliance

  • Conduct quarterly and ad hoc supervisory visits, maintaining all required documentation

  • Maintain high visibility and availability to staff, ensuring communication flows efficiently

  • Proactively develop and implement strategic goals and process improvements

About You

Qualifications – What You’ll Bring:

  • Registered Nurse (RN) with an Associate Degree in Nursing (ADN) from an accredited nursing school

  • Current RN license in the state of employment (or ability to obtain prior to start)

  • CPR Certification

  • Meets state-specific qualifications for the Hospice Administrator role

  • Three (3) to five (5) years of experience in healthcare operations or sales/management

  • Minimum one (1) year of management/supervisory experience

  • Two or more years of experience in hospice or home health care (required if serving dual role as Clinical Nurse Supervisor)

  • Valid driver’s license and current auto liability insurance

  • Ability to travel frequently with 75% overnight travel required

  • Knowledge of hospice care operations, compliance, and interdisciplinary team coordination

  • Demonstrated ability to manage multi-site locations in a healthcare setting

  • Experience with regulatory standards, including CMS, ACHC, Medicare, and state guidelines

  • Strong knowledge of budgeting, staffing models, performance management, and cost control

  • Excellent skills in communication, leadership, training, and staff engagement

  • Proficiency with Microsoft Office Suite and ability to learn clinical software systems

  • Strong judgment, organization, flexibility, and attention to detail

  • Comfort working in fast-paced environments with shifting priorities

Preferred Experience (Not Required):

  • Bachelor’s Degree in Nursing (BSN)

  • Master’s degree in Nursing, Business, or related field

  • Three (3) years of direct patient care experience in a clinical setting

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

  • Competitive Pay
  • 401(k) with Company Match
  • Career Advancement Opportunities
  • National & Local Recognition Programs
  • Teammate Assistance Fund

 

Additional Full-Time Benefits:

  • Medical, Dental, Vision Insurance
  • Mileage Reimbursement or Fleet Vehicle Program
  • Generous Paid Time Off + 7 Paid Holidays
  • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
  • Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
  • Free Continuing Education Units (CEUs)
  • Company-paid Life & Long-Term Disability Insurance
  • Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

 

 

 Apply today and become a key leader in advancing quality hospice care across your region.

Legalese

  • This is a safety-sensitive position
  • Employee must meet minimum requirements to be eligible for benefits
  • Where applicable, employee must meet state specific requirements
  • We are proud to be an EEO employer
  • We maintain a drug-free workplace

 

 

 

keywords: Hospice Administrator, Area Director of Hospice, Healthcare Operations Manager, Multi-Site Healthcare Manager, Hospice Leadership Jobs, Director of Hospice Services, Healthcare Executive Non-RN, Field-Based Healthcare Leader, Hospice Quality & Compliance Leader, AVP of Hospice

Location

Gentiva Hospice

Our Company

 

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

 

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

 

Our nationwide reach is powered by a family of trusted brands that include:

  • Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
  • Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
  • Home health care: Heartland Home Health
  • Advanced illness management: Illumia Health

 

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

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