Medical Records Clerk

Do you have an eye for detail and a passion for keeping things organized?

Are you ready to play a key behind-the-scenes role that ensures quality patient care?

We’re looking for a dependable and detail-oriented Medical Records Clerk to support our hospice care team. In this important administrative role, you’ll help manage and maintain accurate patient records, ensure compliance with healthcare regulations, and provide general office support that helps everything run smoothly. Your work helps make every moment count.

As a Medical Records Clerk, You Will:

• Maintain medical records in accordance with regulatory and compliance standards
• Ensure completed records meet agency, state, and federal guidelines
• Coordinate the appropriate release of information, including securing signed authorizations and preparing requested documentation
• Assist clinical staff with timely and accurate admissions processing
• Develop and maintain the master patient index
• Provide administrative support for the agency—answering phones, ordering supplies, managing data entry and collection

Qualifications – What You’ll Bring:

• High school diploma or GED
• Minimum of three years’ experience in general office work or a medical records department
• Proficient in operating office equipment and electronic systems (computer/tablet)
• Strong organizational, recordkeeping, and communication skills
• Accurate data entry and attention to detail
• Ability to multitask and shift priorities efficiently without losing composure or productivity

Preferred Experience (Not Required):

• Experience in hospice, healthcare, or medical office settings
• Familiarity with HIPAA regulations and confidentiality standards
• Exposure to EMR (Electronic Medical Record) platforms
• Customer service experience, especially in a healthcare environment
• Bilingual or multilingual skills

Why Join Us?

We are a national leader in home-based care with more than 430 locations across 36 states. At Gentiva Hospice, we believe that what we do matters—and how we do it makes all the difference.

Benefits for All Hospice Associates (Full-Time & Per Diem):

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Ready to Join a Team That Cares?

Apply today and help support compassionate care that makes every moment count.

• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Keywords: hospice medical records clerk jobs, medical records coordinator hospice, hospice admin jobs, healthcare records clerk, HIPAA compliance jobs, hospice office jobs, patient records coordinator, hospice documentation jobs, medical office support hospice

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
• Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
• Home health care: Heartland Home Health
• Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.