Patient Care Coordinator Non-Clinical

Are you organized, proactive and passionate about supporting compassionate care?

Do you thrive behind the scenes, making sure everything runs smoothly for your team and your patients?

We’re looking for a Patient Care Coordinator – Non-Clinical to join our team. In this important administrative role, you’ll support the daily operations of your local hospice office. From scheduling visits to coordinating referrals and managing interdisciplinary meetings, your work helps ensure that patients and families receive timely, coordinated care when they need it most.

As a Patient Care Coordinator – Non-Clinical, You Will:

• Report directly to the Executive Director or Administrator
• Coordinate day-to-day operations of the hospice office and assigned site
• Schedule patient visits requested by Registered Nurses, Social Workers, and Chaplains
• Ensure timely completion of scheduled visits and maintain communication with care team
• Gather and input all referral information and verify eligibility for Medicare or commercial insurance
• Serve as the scribe and facilitator for interdisciplinary team meetings
• Monitor and support accurate data entry across systems
• Assist with general administrative duties to support clinical team efficiency
• Promote company values and compassionate service in every interaction

Qualifications – What you’ll bring:

• High School Diploma or GED required
• 3–5 years of experience in an administrative support role
• 1 year of administrative experience in a healthcare setting
• Ability to manage multiple tasks with professionalism and composure
• Strong communication and organizational skills
• Proficient with office equipment and technology (computer, tablet, EMR systems)
• Comfortable working in a fast-paced, team-oriented environment
• Knowledge of hospice philosophy and the needs of terminally ill patients and their families is preferred

Preferred Experience (Not required):

• Previous experience in hospice, home health, or medical office administration
• Familiarity with Medicare eligibility and insurance verification processes
• EMR (Electronic Medical Record) proficiency
• Compassionate and respectful demeanor when communicating with families
• Strong attention to detail and commitment to quality documentation

Why Join Us?

We are a national leader in home-based care with more than 430 locations across 36 states. At Gentiva Hospice, we believe that what we do matters—and how we do it makes all the difference.

Benefits for All Hospice Associates (Full-Time & Per Diem):

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Ready to Join a Team That Cares?

Apply today and become part of a team that supports patients and families with compassion—in the moments that matter most.

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Keywords: hospice care coordinator, non-clinical coordinator job, hospice administration, patient scheduling hospice, hospice support staff, Medicare eligibility coordinator, end-of-life care admin

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
• Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
• Home health care: Heartland Home Health
• Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.