Enterprise EMR Solution Specialist

Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you'll join gifted colleagues who make a lasting difference in people's lives every day. 

We're looking for an Enterprise EMR Solution Specialist to join our team. This position reports to the Director of EMR and Office Operations Support. The primary responsibility is to work with company employees, leaders, and vendor partners to resolve Homecare Homebase Office Operations function. This role manages process questions, specialized access requests and system issues. Utilize system knowledge, experience and documentation to educate end users to reduce recurrent issues; and implement direct system updates to support resolution and large-scale process changes.

• Bachelor’s Degree preferred
• 2 years Homecare Homebase experience
• 3+ years of experience in hospice and/or home health field(s) required
• Knowledge of hospice and home health rules, regulations and CoPs
• Fluent competence in computer/smart phone navigation
• Excellent analytical and problem solving skills
• Working knowledge of Microsoft Word, Microsoft Excel, and Microsoft PowerPoint

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to participate in a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional growth and development opportunities

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace