Senior Hospice Patient Care Manager - RN - BONUS

At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
• Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
• Home health care: Heartland Home Health
• Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

$5,000 Sign On Bonus! 

This is an excellent leadership full-time weekday opportunity with no weekends or holidays! 

This role is ideal for a compassionate, organized, and team-oriented nurse who is ready to make a meaningful impact by guiding patient care delivery and supporting our interdisciplinary team.

We offer a supportive team, flexible schedule, an opportunity to share your knowledge and grow a team, competitive salary, great work life balance and comprehensive benefit package.  Read on to learn more! 

We're looking for a Patient Care Manager Senior to join our team. You will report directly to the Executive Director or Administrator. You will be responsible for assisting branch leadership with maintaining a high performing hospice program including managing, overseeing, and directing patient care activities to ensure the delivery of quality patient care. This role is responsible for supervising, teaching, evaluating, and developing associates and ensuring adherence to company policies and procedures and compliance with local, state, and federal regulations and regulatory agencies.

• Preparing for, serving on, and facilitating the Interdisciplinary Group (IDG), as assigned, including presiding over IDG, presentation of patients for review, coordination of minutes, review of patient charts to note and address any changes to patient condition and/or the plan of care, and soliciting input from various care team members.
• Managing and overseeing clinical and administrative and recordkeeping functions, including documenting referrals, new physicians and facilities, durable medical equipment (DME) pickup, Medicare patient eligibility, obtaining authorization and reauthorization as needed, commercial insurance verification, transfer patient documentation, satisfaction surveys, and patient benefit periods and events.
• Directing the work of clinical associates including assigning of admit and evaluation visits, scheduling visits at the beginning of benefit period, and ensuring staff are completing visits in a timely manner.

• Graduate of accredited school of nursing; bachelor’s degree in nursing preferred
• Current Registered Nurse licensure in state of residence and requested employment
• At least three years’ experience of direct patient care and two years’ experience in hospice or home-based care setting.
• Demonstrates knowledge and compliance with accepted hospice principles and practice, including industry standards, regulations, and best practices (i.e., Medicare, Medicaid, JCAHO, ACHC), company policies/procedures, and understanding of terminally ill patients and their families.
• Thorough knowledge of managed care principles, regulatory guidelines (i.e., Medicare, Medicaid, JCAHO, ACHC, and human resource) management principles
• Ability to provide program management and oversight, including documentation to ensure quality, compliance, and accuracy

• Comprehensive Benefits Package: Health Insurance, 401 k Plan, Tuition Reimbursement, PTO
• Opportunity to Participate In a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional Growth and Development Opportunities

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

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