Senior Analyst eClinicalWorks

Illumia Health is a fast-growing part of Gentiva, an industry leader in hospice and palliative care. Our clinical teams serve as an extension of physicians’ care, partnering with them and other specialists to offer advanced illness management, a specialized form of high-touch palliative care designed to provide relief from the symptoms and stress of illness while improving quality of life wherever our patients call home. This flexible, collaborative approach is provided alongside curative treatments as an extra layer of physical, emotional, and social support. As a close-knit team bringing compassionate expertise to the unique journey of every patient, we proudly celebrate each other’s successes in an inclusive atmosphere of generous support and rewarding career growth.

We are looking for a highly skilled Senior Analyst eClinicalWorks with in-depth knowledge of eClinicalWorks software and healthcare IT systems to join our team.

This position will directly report to the Director Product and Bus Application Architecture and is responsible for supporting the implementation, maintenance, and optimization of the eCW platform across clinical and administrative functions.

You will work closely with healthcare providers, IT teams, and management to ensure seamless integration, customization, and functionality of eCW systems, with a focus on improving workflows, clinical efficiency, and data quality.

• Bachelor’s degree in Health Informatics, Information Technology, Healthcare Administration, or related field.  Master’s degree preferred
• Minimum of 5-7 years of experience working with eClinicalWorks (eCW), including hands-on experience in system administration, configuration, and support.
• Strong expertise in eClinicalWorks (eCW) modules, workflows, and customization features.
• Proficiency in reporting tools (e.g., Crystal Reports, eCW's built-in reporting features).
• Knowledge of clinical workflows, electronic health records (EHR), and practice management systems (PMS).
• Familiarity with system integration (e.g., HL7, API integration) and data migration.
• Experience or familiarity with the mobile versions of eClinicalWorks and emerging AI-based solutions in the healthcare sector to enhance decision-making, automation, and patient care.
• Experience leading projects, managing timelines, and collaborating with cross-functional teams to implement and upgrade eCW systems.

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to participate in a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional growth and development opportunities

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet stage specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace