Patient Care Coordinator Non-Clinical

SouthernCare, part of the Gentiva family of hospice, home health, palliative, and community care providers, focuses on clinical excellence with compassion and dignity. Our company culture centers around humility, servant leadership, empathy, and innovation while we serve as a leader in the home care industry. Our people and our patient care allow us to make a difference when life matters most. We are passionate about what we do because our care matters. 

We’re looking for a Patient Care Coordinator Non-Clinical to join our team.

You will report directly to the Executive Director or Administrator. You will be responsible for administering the day-to-day operations of the assigned hospice site and coordinating services of all team members.

• Scheduling out visits requested by Registered Nurses, Social Worker and Chaplains
• Ensuring staff are completing visits in a timely manner
• Serving as the scribe and facilitator for interdisciplinary team meetings
• Gathering necessary information to input a complete referral
• Ensuring that Medicare patients have eligibility and verifying commercial insurance

• High School Diploma or GED
• Three to Five years’ experience in an administrative role
• One year administrative experience in a health care setting
• Must be able to effectively operate office equipment to include computer and tablet
• Must be able to demonstrate flexibility by performing a variety of tasks, often changing form one to another of a different nature without loss of efficiency of composure
• Knowledge of terminally ill patients and their families along with understanding of hospice concept

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to Participate In a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional Growth and Development Opportunities

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace