Clinical Process Improvement and Implementation Manager

Gentiva is an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

We are looking for a Clinical Process Improvement and Implementation Manager to join our team. This position will directly report to the VP of Clinical Operations and is responsible for managing and leading enterprise-wide multi-interdisciplinary improvement and standardization projects and programs aimed at developing innovative, evidence based, patient and employee centric care processes and practices to transform culture and improve the safety and quality of patient care.

• Collaborates with leadership at regional and divisional levels in the development, implementation, and evaluation of evidence-based, patient-centered quality improvement activities.
• Analyzes data while fulfilling documentation and reporting requirements for projects and process improvements.
• Collaborate with regional leadership in the support of system and process implementations and other improvements related to improved documentation and reduction of survey risks.

• Bachelor's Degree in healthcare administration, business administration, nursing or other clinical discipline; master’s degree preferred
• 3-5 years operations management and process improvement

• Clinical license in state(s) of practice

• Possesses knowledge of the CQI process and the ability to apply to varied activities

• Strong data analytics, critical thinking, and problem-solving skills

• Ability to prioritize quality improvement strategies and choose how best to narrow “quality gaps” for clinical programs and outcomes

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to participate in a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional growth and development opportunities

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet stage specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace