Palliative Care Coordinator

Empatia is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

We’re looking for a Palliative Care Coordinator to join our team.

You will report directly to the Director of Palliative Care. You will be responsible for Coordinating and managing all day to day business affairs and other operational activities related to the administration of the palliative care department by performing the following duties personally, including intake function, billing function, medical record maintenance function, and marketing function.

• Process referrals by obtaining sufficient admission and insurance information in order to ensure appropriate and timely admissions of patients
• Submit all information from site to Billing Department required for timely billing and collection of charges
• Advise Palliative Care Team of patient acceptance of services and provide all relevant information including accurate insurance and admission information in order to ensure appropriate disclosure of rights and responsibilities, financial liabilities and benefit plan details to patients and their family
• Establish and maintain professional and productive relationships with all referral sources, including the Gentiva family of companies

• High school graduate or equivalent
• College graduate preferred
• Minimum of three years health care delivery or related business experience required; experience in Part B billing setting preferred
• Experience with Computer applications and Electronic Medical Records
• Licensed Practical Nurse (preferred, not needed)

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to Participate In a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional Growth and Development Opportunities

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace